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Hope Hospice and Health Services > Classes and Resources > Family Caregiver Education Series > Family Caregiver Education Series – FAQs

FAQ About Our Family Caregiver Education Series

Can I register for individual webinars?
Yes.  Participants may sign up for any or all interactive webinars.  Registration is ongoing throughout the series. If you are planning to attend multiple webinars, you need to register for each one.

How do I register?
Register online at HopeHospice.com/family or send an email to Debbie Emerson, Community Health Educator. Once you have registered for a webinar, you will receive a confirmation email with instructions for joining and a link to the webinar. You will also receive a reminder email the day before the webinar.

Is there a registration deadline?
Yes. Please register for individual webinars no later than 8 a.m. on the morning of the webinar. Remember that registration for the series is on-going, so you will need to register for each webinar that you want to attend.

How much do the webinars cost?
Hope Hospice does not charge for our community education; however, donations are greatly appreciated and help us offset the costs of running the programs. You can contribute at HopeHospice.com/donate.

Does my family member (care recipient) have to be “on hospice” for me to participate?
No. This program is designed for any individual who is caring for an elderly or chronically ill individual family member or other loved one.

Is this program open to professional (paid) caregivers?
This program is tailored to the family caregiver and is not intended for the professional caregiver; Hope Hospice does not offer any certifications or continuing education credits.

When are the webinars held?
Live webinars are held on one Thursday morning each month (see schedule on registration page for specific dates). Presentations will start promptly at 10 a.m.; participants are encouraged to join at 9:45 a.m. to ensure that all of their equipment is operational. Most presentations will last until 11:30 a.m., and there will be an opportunity for a question-and-answer session until noon.

What type of computer equipment is needed to join a webinar?
You can either use your personal computer or tablet to participate, as long as you have Internet access, speakers, and camera capability on your device.  Although smartphones can also use Zoom, the small screen display is not conducive to our program.

I am unable to join the live webinars at the times listed. Will the presentations be posted?
Yes. The presentation portion (minus the Q&A) will be recorded and posted on Hope Hospice’s website within a week of the presentation. A list containing links to the resources mentioned in the presentation will also be posted.

I have never used Zoom before. Are there any online tutorials for beginners?
Yes. Many tutorials can be found on YouTube. Two that we recommend:

  • Joining a Zoom Call for the First Time https://www.youtube.com/watch?v=9isp3qPeQ0E
  • Zoom Help Center https://support.zoom.us/hc/en-us/categories/200101697

Prior to participating, please create a free Zoom account at:  https://zoom.us/ 

All other questions:
Please send an email to Debbie Emerson, Community Health Educator.

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  • ABOUT
    • Our Mission
    • Where We Serve
    • Careers
    • Press Room
  • SERVICES
    • COVID-19 Information
    • Hospice Care
      • Hospice Care Explained
      • Hospice Care FAQs
      • Hospice Patient / Family Referral
    • Grief Support
    • Dementia Support
    • Family Caregiver Support
    • Advanced Illness Care
  • GRIEF SUPPORT
    • For Adults
    • For Children and Teens
  • GIVING
    • Online Donation Form
    • Ways to Donate
    • Legacy Giving
    • Donating Securities
    • Leadership Circles
  • VOLUNTEER
    • Program Overview
    • Volunteer Opportunities
    • Volunteer Interest Form
    • Volunteer FAQs
    • Works of Hope
  • EVENTS & RESOURCES
    • Calendar of Events
    • Family Caregiver Education Series
      • Upcoming classes
      • Archived recordings
    • Education for Clinicians
    • Publications
    • Testimonial Videos
    • Helpful Information
  • PATIENT REFERRALS
    • Physician Referral
    • Eligibility Criteria
  • BLOG

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